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Ongoing
training is under the personal supervision of the President,
who is well qualified to ensure that we provide officers capable
of doing an outstanding job in protecting the people and property
that are your responsibility. Good supervision is also extremely
important so uniformed field supervisors visit all our locations
regularly to make a full inspection including a review of
the duty officer's training and procedures. Backup officers
are always on call and can be deployed as and when necessary.
In an emergency, a field supervisor can cover a post. Our
officers are fully trained on several posts so that if a replacement
officer is needed on short notice, we can usually send one
already familiar with the post and its duties.
We are
accredited as state certified instructors for both security
guards and equipment, and authorized to administer the state
examination for security guards. As part of our continuing
commitment to the communities we serve, we are an active member
of Community Associations Institute (CAI) and offer a personal
safety seminar at no charge to our clients.
We use
the latest technology available in order to streamline our
procedures and make us more efficient. This enables us to
control our expenses and is one reason why we can provide
such a cost-effective service. In many cases, our clients
may be able to recoup the cost of their security service with
us, because of insurance savings and the greater feeling of
safety in the environment. This can contribute to improved
real estate values and for commercial enterprises, better
sales because of increased customer traffic. Employees are
often more productive and the expenditure associated with
vandalism, shoplifting, other thefts, and graffiti can be
minimized.
The presence
of a trained, helpful, and efficient security force makes
stores and commercial areas more attractive to tenants and
customers alike. The same is true of residential buildings
and complexes, as people increasingly choose to live and work
in those buildings whose managers take extra care to ensure
the safety and well-being of their occupants.
Outstanding
customer service and a commitment to the highest possible
standards from a professional and courteous staff.
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